Service and Repair Technician I

Sig Sauer, Inc.; Exeter (NH); On-site; USD 38,000 - 48,000; Full time

Job summary

SIG SAUER, Inc. in New Hampshire is seeking a Service & Repair Technician I to review, repair, and upgrade customer firearms returned for service. You will perform basic assembly procedures and work with a team of technicians, engineering, and customer service.

The role is entry-level, with shifts ranging 8, 10, or 12 hours, standing most of the shift, and compliance with safety and ISO procedures. On-site work in Exeter, NH, with growth opportunities.

Qualifications

• High School diploma or equivalent required or equivalent experience.
• Typically no prior work experience as it is an entry-level position.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic assembly experience and the ability to learn procedures.

Responsibilities

• Review, repair, and upgrade customer firearms returned for service or upgrade.
• Perform basic firearms assembly procedures per work instructions.
• Work independently and with team members including engineering and customer service.
• Follow safety and ISO procedures and participate in 5S and sustainment activities.
• Maintain on-site attendance, punctuality, and willingness to work overtime or alternate shifts.

Skills

English communication

Teamwork

Time management

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Job description

Description

Service & Repair Technician I

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER employs people across various U.S. locations, and global facilities across multiple regions. SIG SAUER is certified a Great Place to Work. For more information about the company and product line visit: www.sigsauer.com.

Position Summary: The Service & Repair Technician I is responsible for reviewing, repairing, and upgrading customer(s) firearms that are returned for service, repair, or upgrade. They perform standard firearms assembly procedures, work, and repairs on manufactured products according to provided work instructions and training as assigned. This position will work both independently and in a team environment with internal Service & Repair Technicians, Engineering, and Customer Service.

FLSA: Non-Exempt

Job Duties and Responsibilities

• Perform basic entry and navigation in both Oracle and Agile to process work orders.
• Tear down and assemble SIG firearms.
• Aware, possess an understanding of, and follow all department procedures.
• Participate in 5S workplace organizational activities and maintain the area in good working order through sustainment activities.
• Engage in Continuous Improvement projects and tasks.
• Participate in and sustain 5S Standards.
• Must follow all required Safety and ISO procedures.
• Regular on-site attendance and punctuality is a necessary function of this position.
• May be required to work in other functional areas and/or facilities depending on business needs.
• May be required to work overtime or alternate shifts based on business needs.
• Miscellaneous duties as assigned.

Education/Experience & Skills

• High School diploma or equivalent required, or an equivalent combination of education and experience.
• Typically requires no prior work experience as it is an entry-level position.
• Possess limited to some level of assembly experience.
• Possess product knowledge of up to 3 platforms.
• Basic working knowledge of Microsoft Outlook.
• Have the technical skills to lead awareness, nuclear, and HAZMAT training.
• Ability to help out when directed to.
• Complete assigned tasks on time.
• Communicate effectively to supervision regarding problems and corrective action.
• Must be able to clearly, concisely, and accurately convey ideas and information to others, in English, both verbally and in written form.

Working Conditions

• Regularly perform repetitive tasks.
• Work is primarily standing (90 + % of the shift) except for lunch and break periods.
• Shifts are 8 hours, 10 hours, and 12 hours.
• The duties of this job normally require exposure to a typical manufacturing environment. Frequent standing, sitting, stooping, squatting, walking, and stair climbing can be expected along with frequent lifting and/or moving of tooling, parts containers, and materials up to 40 pounds.
• Must be able to reach with hands and arms, bend and kneel frequently at a minimum of 50% of the shift, as well as undergo repetitive wrist, hand, elbow, shoulder, and ankle motions.
• Must demonstrate proficient fine motor skills, ability to grip, reach, pull, turn, and use tools to torque fixtures in various machinery or in the assembly, machining, or testing of parts.
• Specific vision abilities required may include close vision, distance vision, peripheral and depth perception, and the ability to focus on fine print.
• Must wear required Personal Protective Equipment (PPE) where required.
• Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. security mandates.

SIG SAUER, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.