Onsite Customer Service & Inside Sales Pro

Applied Industrial Technologies; Pasco (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Tuition reimbursement

Employee assistance program

Job summary

Applied Industrial Technologies is hiring a full-time Customer Service Representative to support our sales team and customers in Pasco, WA. This on-site role operates 7:00 am–4:00 pm, Monday to Friday, collaborating with Account Managers to resolve inquiries, build relationships, and drive service quality.

The ideal candidate has 6+ months of customer service experience, basic Excel skills, and a willingness to learn about hydraulic and power transmission products.

Qualifications

• 6+ months customer service or inside sales experience; industrial distribution knowledge a plus.
• Strong written and verbal English communication skills.
• High school diploma or equivalent required; valid driver's license a plus.

Responsibilities

• Handle customer inquiries, quotes, and order processing.
• Expedite returns and sourcing parts as needed.
• Assist in generating additional sales opportunities.
• Help in the stockroom and deliver orders to customers as required.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Excel

Job description

Applied Industrial Technologies is hiring a full-time Customer Service Representative to support our sales team and customers in Pasco, WA. This on-site role operates 7:00 am–4:00 pm, Monday to Friday, collaborating with Account Managers to resolve inquiries, build relationships, and drive service quality.

The ideal candidate has 6+ months of customer service experience, basic Excel skills, and a willingness to learn about hydraulic and power transmission products.