Customer Service and Sales Associate

KAVKAZ CONSULTING INC; Jacksonville (FL); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

KAVKAZ CONSULTING INC in Jacksonville, FL is seeking a Customer Service and Sales Associate to engage with prospective customers and support sales operations. You will provide product and service information, assist with inquiries, and help convert interest into new business.

The role emphasizes professional communication, accurate information delivery, and teamwork to meet daily customer service goals. In-person, full-time position with a focus on customer satisfaction and growth.

Formación

• Clear communication and people skills are required.
• Ability to provide courteous, professional service.
• Strong organization and attention to detail.
• Willingness to learn procedures and product information.

Responsabilidades

• Interact with prospective customers professionally
• Provide accurate product and service information
• Respond to inquiries and address concerns
• Explain features and benefits of services
• Support customer acquisition and sales activities
• Maintain positive customer relationships
• Document interactions and sales information
• Collaborate with team to meet daily targets
• Participate in training sessions and meetings

Conocimientos

Communication

Interpersonal skills

Organizational skills

Attention to detail

Willingness to learn

Descripción del empleo

Customer Service and Sales Associate

Location: Jacksonville, FL

Our Jacksonville office is seeking a Customer Service and Sales Associate to support customer engagement and sales operations. This position involves providing product and service information, assisting prospective customers, and supporting new customer acquisition.

Associates are responsible for maintaining professional interactions, understanding customer needs, and providing accurate information about available services.

Key Responsibilities

• Interact directly with prospective customers in a professional manner
• Provide accurate information about products, services, and available options
• Respond to customer inquiries and address general concerns
• Assist customers with understanding service features and benefits
• Support customer acquisition and sales activities
• Maintain positive and professional customer relationships
• Document customer interactions and relevant sales information
• Work with team members to support daily operational objectives
• Participate in training sessions and team meetings

Qualifications

• Effective communication and interpersonal skills
• Ability to provide courteous and professional customer service
• Strong organizational skills and attention to detail
• Willingness to learn company procedures and product information

This is a full-time, in-person position located in Jacksonville, Florida.