Onsite Customer Experience & Sales Specialist

Printfly; Philadelphia (Philadelphia County); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

On-site market for meals

Casual dress code

Regular company events

Paid time off

Health, dental & Vision insurance

401(k) with company match

No-cost life insurance

Employee discounts on custom apparel

Zusammenfassung

Rush Order Tees is hiring for an on-site Customer Experience / Sales role in Philadelphia. You will assist customers by phone and email, provide order support, and act as the liaison between customers and internal departments to ensure timely delivery.

The position demands a proactive, detail-oriented problem-solver who thrives in a fast-paced team environment. Ideal candidates have a customer-first mindset, strong communication skills, and the ability to manage multiple tasks simultaneously

Qualifikationen

• Customer-focused mindset with strong service ethos.
• Confident communicator able to handle inquiries.
• Capable of juggling multiple tasks in a fast paced environment.
• Creative, detail-oriented, and solution-focused.
• Ability to think independently and resolve issues.

Aufgaben

• Assist customers via phone and email.
• Provide accurate order support.
• Serve as primary contact between customers and internal teams to ensure satisfaction and timely delivery.
• Complete time-sensitive follow-ups.
• Advocate for customers by resolving complex issues with thoughtful, customer-focused solutions.
• Partner with Sales and internal teams to ensure product issues are resolved efficiently.

Kenntnisse

Customer service

Communication

Multitasking

Detail oriented

Problem solving

Independent thinker

Tools

Salesforce

CRM systems

Typing 60 WPM

Jobbeschreibung

Rush Order Tees is hiring for an on-site Customer Experience / Sales role in Philadelphia. You will assist customers by phone and email, provide order support, and act as the liaison between customers and internal departments to ensure timely delivery.

The position demands a proactive, detail-oriented problem-solver who thrives in a fast-paced team environment. Ideal candidates have a customer-first mindset, strong communication skills, and the ability to manage multiple tasks simultaneously