Onsite Customer Care Rep — Advocate & Problem Solver

WM; Carson City (NV); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Stock Purchase Plan

401K Company Match

Paid Vacation

Paid Holidays

Personal Days

Job summary

A waste management company in Carson City, NV is seeking a Customer Service Representative I to manage customer inquiries and resolve issues. This onsite role handles calls, escalates complex matters, and ensures customer satisfaction. Candidates must have a High School Diploma or GED, with bilingual skills in Spanish preferred. The position offers an hourly rate of $22.00 and a comprehensive benefits package including medical and dental insurance, 401K match, and paid time off.

Qualifications

• High School Diploma or GED (accredited) required.
• Bilingual preferred (Spanish).

Responsibilities

• Fields customer service inquiries and processes transactions.
• Communicates concise and accurate information.
• Serves as the customer's advocate by solving problems.

Skills

Bilingual (Spanish)

Education

High School Diploma or GED

Job description

A waste management company in Carson City, NV is seeking a Customer Service Representative I to manage customer inquiries and resolve issues. This onsite role handles calls, escalates complex matters, and ensures customer satisfaction. Candidates must have a High School Diploma or GED, with bilingual skills in Spanish preferred. The position offers an hourly rate of $22.00 and a comprehensive benefits package including medical and dental insurance, 401K match, and paid time off.