Onsite Community Manager

associacareers; Georgetown (SC); On-site; USD 55,000 - 80,000; Full time

Job summary

associacareers is seeking an Onsite Community Association Manager for a Georgetown, SC community. The role oversees operations, governance, and vendor relations, ensuring adherence to the association's policies and budgeting targets.

Candidate should have 5+ years in residential property management and strong communication skills; CMCA preferred and a background check/drug screen may be required. This is a full-time on-site position based in Georgetown, SC.

Qualifications

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience in communities/property/real estate and HOA operations.
• Familiarity with board roles and homeowners requests.
• Strong written and verbal communication.
• Customer service oriented and professional demeanor.
• Self-motivated, proactive, detail oriented and team player.
• Time management and prioritization skills.
• CMCA preferred; certification within 12 months may be required.

Responsibilities

• Supervise operation and administration of the Association per management agreement and policies.
• Liaise with Board of Directors and homeowners as needed.
• Perform administrative and management duties per Board requests.
• Develop and use community management tools (calendar, action items, budgets, etc.).
• Review monthly financials and submit management summaries to the Board.
• Recommend capital expenditures to maintain community quality.
• Oversee delinquency monitoring and collections processes.
• Attend Board and committee meetings, and community events as needed.
• Prepare Board packs within established time frames.
• Maintain and organize association files and records.
• Assist with architectural review processes and inspections as necessary.
• Oversee vendor management and procurement; evaluate performance.
• Coordinate building facilities inspections and follow-up actions.
• Oversee AP processes per home office procedures.

Skills

Microsoft Office

Community/Real estate knowledge

Board relations

Professional communication

Customer service

Time management

Detail oriented

Team player

Education

Associates Degree

Bachelor's Degree

CMCA Certification (preferred)

Tools

CMCA software

Job description

Do you have a passion for residential property management and have been in the industry for 5+ years? Than this is the job for you! The Onsite Community Association Manager is responsible for providing the overall supervision of one of our beautiful community associations located in Georgetown, SC. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members.

Duties include but not limited to:

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement as well as committee meetings and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with home office processes and procedures.
• Other duties as assigned.

Requirements:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree or Bachelor's Degree Preferred.
• Must be able to pass a Background Check and Drug Screen.
• 1 - 3 years of Community Association Experience Required.
• CMCA Preferred. CMCA will be required within 12 months of employment.

Physical Requirements:

Must be able to sit (for long periods of time), stand (for long periods of time), walk, kneel, reach with hands and arms, stoop, crawl, talk, hear, push, pull, grasp, use hands and fingers, have clear vision and lift up to 25 pounds.