Onsite Community & Finance Coordinator

Greystar Worldwide, LLC; Boulder (CO); Hybrid; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off & holidays

Housing discount at Greystar-manageds

Sabbatical after years of service

401(k) with company match

Parental leave & fertility benefit

Employee assistance program

Job summary

Greystar Worldwide, LLC in Boulder, CO is seeking an Assistant Community Manager to oversee the financial operations of the community, including rent collection, invoices, bank deposits, and monthly close-out reports. You will use property management software (Yardi/OneSite) to record and report financial activity and to manage resident accounts and delinquencies.

The role involves collaborating with the community manager, supervising on-site tasks, coordinating maintenance, and assisting with

Qualifications

• M.Ed or Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
• 1-3 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance).
• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns.
• Compassionate and diplomatic with excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.

Responsibilities

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.

Job description

Greystar Worldwide, LLC in Boulder, CO is seeking an Assistant Community Manager to oversee the financial operations of the community, including rent collection, invoices, bank deposits, and monthly close-out reports. You will use property management software (Yardi/OneSite) to record and report financial activity and to manage resident accounts and delinquencies.

The role involves collaborating with the community manager, supervising on-site tasks, coordinating maintenance, and assisting with