Onsite Community Experience Manager – LA

Jones Lang LaSalle Incorporated; Los Angeles (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Community Manager for an on-site role in Los Angeles, CA. The position focuses on delivering a welcoming workplace experience, coordinating events, and partnering with Facilities and AV/IT to ensure service excellence at the client site.

Ideal candidates have 1–2 years of hospitality or employee experience, strong communication, and organizational skills. Proficiency with Microsoft Office and Google Suite is expected in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and own tasks through to resolution.
• Experience in hospitality, community management, or customer-facing workplace roles preferred.

Responsibilities

• Serve as the primary point of contact and hospitality anchor for employees, guests, and vendors.
• Conduct routine walkthroughs to ensure workplace readiness across spaces.
• Coordinate onsite community programming, events, and logistics from setup to post-event wrap-up.
• Submit and track service requests via ticketing systems with Facilities and AV/IT teams.
• Draft and distribute clear workplace communications regarding events and building updates.

Skills

Communication

Organization

Customer-facing

Independent work

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Ticketing platforms

Job description

Jones Lang LaSalle Incorporated is seeking a Community Manager for an on-site role in Los Angeles, CA. The position focuses on delivering a welcoming workplace experience, coordinating events, and partnering with Facilities and AV/IT to ensure service excellence at the client site.

Ideal candidates have 1–2 years of hospitality or employee experience, strong communication, and organizational skills. Proficiency with Microsoft Office and Google Suite is expected in a fast-paced environment.