Onsite Community Concierge

Regus Management Group, LLC; Southwind (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 company holidays

401K with company match

Health care for full-time team members

Bonus program

Hourly rate of $18.00

Job summary

Regus Management Group, LLC is seeking a Community Associate for our Memphis center. On-site role, no remote work, focused on delivering excellent customer service and supporting community operations. A typical day includes helping customers, setting up Wi-Fi, scheduling events, handling invoices, and coordinating with the City Manager. Strong communication and multitasking are essential; familiarity with MS Office is a plus.

Qualifications

• 1+ years of customer service experience
• Ability to manage multiple tasks while providing great service
• Excellent communication and relationship-building skills
• Proficient with MS Office and basic IT equipment

Responsibilities

• Assist customers with day-to-day requests and inquiries in the center.
• Set up equipment and assist with presentations and invoices.
• Open service tickets for facility issues and escalate as needed.
• Plan and coordinate networking events and community activities.
• Ensure center is clean, presentable, and invoices are accurate.

Skills

Customer service

Communication

Problem solving

Adaptability

Multitasking

Tools

MS Office

Job description

Regus Management Group, LLC is seeking a Community Associate for our Memphis center. On-site role, no remote work, focused on delivering excellent customer service and supporting community operations. A typical day includes helping customers, setting up Wi-Fi, scheduling events, handling invoices, and coordinating with the City Manager. Strong communication and multitasking are essential; familiarity with MS Office is a plus.