Onsite Collector

Transworld Systems Inc.; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Transworld Systems Inc. in Houston is seeking a Collection Representative for our onsite Houston office. You will handle outbound and inbound calls regarding past due accounts to secure payments.

The ideal candidate has a High School diploma and several years of call center experience, with FDCPA knowledge preferred and strong negotiation and customer service skills. We offer paid training, a team-oriented environment, growth opportunities, and a comprehensive benefits package.

Qualifications

• High School diploma or equivalent.
• 5 years previous call center experience.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Skills

Professional phone etiquette

Negotiation skills

Customer service aptitude

Confidentiality

Accurate information over phone

Education

High School diploma or equivalent

5 years call center experience

Job description

Overview

Work Location: This is an onsite position at our Houston office.

Office Address: 10900 Corporate Center Dr Suite 100 Houston, TX 77041

Compensation: $16.00-$18.00 per hour

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• 5 years previous call center experience
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.