Onsite Collections Supervisor: Lead, Training & Compliance

Cordant Health Solutions; Fort Worth (TX); On-site; USD 32,000 - 34,000; Full time

Job summary

Cordant Health Solutions in Fort Worth, TX is seeking an Onsite Collection Supervisor to oversee daily operations and the team performing observed specimen collections, ensuring quality customer service and strict adherence to procedures.

The role reports to the Field Operations Director, requires HS diploma or GED, 2+ years in a lead role and customer service, proficiency with Microsoft Office (Excel/Word/PowerPoint), and strong communication; day shift, on-site position.

Qualifications

• HS diploma or GED required.
• 2+ years in a Lead or Supervisor role preferred.
• 2+ years of customer service experience.
• Proficiency with Microsoft Office applications: Excel, Word, PowerPoint

Responsibilities

• Conduct interviews for potential candidates.
• Train or retrain staff as needed.
• Supervise onsite collection team and resolve conflicts.
• Manage employee scheduling and coverage.
• Review and approve timecards and PTO requests.

Skills

Team leadership

Customer service

Communication

Training & coaching

Scheduling

Education

HS diploma or GED

Tools

Microsoft Office

Outlook

Teams

Job description

Cordant Health Solutions in Fort Worth, TX is seeking an Onsite Collection Supervisor to oversee daily operations and the team performing observed specimen collections, ensuring quality customer service and strict adherence to procedures.

The role reports to the Field Operations Director, requires HS diploma or GED, 2+ years in a lead role and customer service, proficiency with Microsoft Office (Excel/Word/PowerPoint), and strong communication; day shift, on-site position.