Onsite Collections Specialist, O2C & Disputes

CooperVision, Inc.; Victor (ID); On-site; USD 30,000 - 39,000; Full time

Job summary

CooperVision, Inc. is seeking a Collections Specialist to manage day-to-day collections within the Order-to-Cash process for our North America entities in a Global Business Services environment. You will contact customers for payment, update account information, and support dispute resolution and audits.

Strong attention to detail and proficiency with ERP systems and MS Office are essential. Reporting to the Collections Supervisor, you will ensure timely follow-up on past-due accounts,

Qualifications

• Attention to detail and strong organizational skills are essential.
• Experience with ERP systems and MS Office is required.
• Customer service mindset and ability to resolve disputes are needed.

Responsibilities

• Perform day-to-day collections activities within the O2C process.
• Contact customers for payment and update account information.
• Assist with aging report reviews, audits, and SOX compliance.
• Support dispute resolution and reporting for shared services.

Skills

Attention to detail

Strong organizational skills

Customer service mindset

Tools

ERP systems

MS Office

Job description

CooperVision, Inc. is seeking a Collections Specialist to manage day-to-day collections within the Order-to-Cash process for our North America entities in a Global Business Services environment. You will contact customers for payment, update account information, and support dispute resolution and audits.

Strong attention to detail and proficiency with ERP systems and MS Office are essential. Reporting to the Collections Supervisor, you will ensure timely follow-up on past-due accounts,