Onsite Clinic Operations Lead

Atlas Oncology Partners LLC; Virginia Beach (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Job summary

Atlas Oncology Partners seeks an organized Office Supervisor to act as the operational backbone of our clinic in Virginia Beach/Norfolk. You will lead non-provider staff, manage schedules, and uphold high-quality patient experiences in a small, collaborative team.

You will report to the Operations Director and help ensure daily workflows run smoothly, supporting care teams and patients with compassionate, efficient service.

Qualifications

• 3–5 years of supervisory experience in high-touch patient-facing healthcare.
• Medical Assistant certification or licensure highly desired.
• Proficient in customer service, administrative work, and motivating teams through change.
• Experience with EMR systems and medical billing/insurance preferred.

Responsibilities

• Direct manager for non-provider care team members.
• On-site lead for office workflows and processes; champion best practices for patients and staff.
• Manage scheduling: bookings, confirmations, rescheduling; publish monthly shift schedules.
• Ensure daily operations readiness; monitor tasks, conduct daily huddles, review staffing.
• Perform inventory management and supplies tracking within budget.
• Handle front-of-house duties: check-in/out, insurance verification, copays, records requests.
• Support billing with demographic and insurance capture and routing updates.
• Monitor patient feedback and escalate issues as needed.
• Train and onboard new team members; provide mentoring.
• Maintain clean, organized patient- and staff-facing spaces; open/close duties.
• Coordinate facilities, IT, and vendor requests.

Skills

Supervisory Experience

Healthcare

Customer Service

Scheduling Software

Microsoft Office

Education

Medical Assistant certification or licensure

Tools

EMR systems

Microsoft Office

Scheduling software

Job description

Atlas Oncology Partners seeks an organized Office Supervisor to act as the operational backbone of our clinic in Virginia Beach/Norfolk. You will lead non-provider staff, manage schedules, and uphold high-quality patient experiences in a small, collaborative team.

You will report to the Operations Director and help ensure daily workflows run smoothly, supporting care teams and patients with compassionate, efficient service.