Onsite Client Support Specialist | 401k & PTO

Sheridan HR; Buffalo (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Job summary

A safety solutions company seeks a Client Support role in Cheektowaga, NY. The successful candidate will manage client work orders, provide outstanding support to internal departments and clients, and maintain strong communication. A high school diploma and strong verbal and written communication skills are necessary. The position offers a full-time role with benefits including health insurance and a 401(k) plan.

Qualifications

• Strong verbal and written communication abilities.
• Comfortable handling high call volumes while multitasking.
• Ability to prioritize effectively and meet deadlines.
• Flexible, self-motivated, and open to feedback.
• Exceptional attention to detail and commitment to accuracy.
• Independent problem-solving skills.

Responsibilities

• Receive and accurately enter client work orders.
• Review service quotes for accuracy and pricing.
• Provide support to internal departments and external clients.
• Manage service data for reporting and updates.
• Build relationships with clients via phone and email.
• Participate in after-hours on-call rotation.

Skills

Verbal communication

Written communication

Organizational skills

Problem-solving

Attention to detail

Microsoft Office

Multitasking

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A safety solutions company seeks a Client Support role in Cheektowaga, NY. The successful candidate will manage client work orders, provide outstanding support to internal departments and clients, and maintain strong communication. A high school diploma and strong verbal and written communication skills are necessary. The position offers a full-time role with benefits including health insurance and a 401(k) plan.