Onsite Claims Clerk — Workers' Comp Support

Cannon Cochran Management Services, Inc.; Okemos (MI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) and ESOP

Career growth

Team-based culture

Job summary

CCMSI in Okemos, Michigan is seeking a detail-oriented Claim Clerk to provide essential administrative and claims-support duties for our Workers' Compensation team. This onsite role focuses on claim assignments, state forms, medical bill follow-up, and document management to ensure accurate, timely processing.

The successful candidate will be organized, dependable, and capable of handling confidential information while delivering strong customer service, effective communication, and teamwork in

Qualifications

• High School Diploma or equivalent
• Prior administrative or clerical experience
• Strong organizational and time-management skills
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks and deadlines
• Professional demeanor and customer service
• Ability to work independently and in a team
• Proficiency with Outlook, Word, and Excel

Responsibilities

• Provide administrative and clerical support to Workers' Compensation claims professionals
• Assist with claim assignments and claim setup activities
• Process and monitor state-required forms and documentation
• Follow up on medical bills, invoices, and claim-related records
• Match, distribute, and organize incoming claim mail and correspondence
• Scan, upload, index, and maintain claim documentation within claim systems
• Summarize correspondence and medical records within claim files as directed
• Maintain accurate claim records and documentation
• Assist with report preparation and data tracking activities
• Provide support for claim workflows and document management processes
• Return provider calls and assist with claim-related inquiries as needed
• Serve as backup support for office administrative duties when necessary
• Ensure compliance with Corporate Claim Standards and client service expectations

Skills

Organizational skills

Time management

Microsoft Office

Outlook

Word

Excel

Communication skills

Attention to detail

Customer service

Data entry

Confidentiality

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CCMSI in Okemos, Michigan is seeking a detail-oriented Claim Clerk to provide essential administrative and claims-support duties for our Workers' Compensation team. This onsite role focuses on claim assignments, state forms, medical bill follow-up, and document management to ensure accurate, timely processing.

The successful candidate will be organized, dependable, and capable of handling confidential information while delivering strong customer service, effective communication, and teamwork in