Onsite Claims Support Specialist — Workers' Comp

CCMSI; Okemos (MI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

ESOP

Job summary

CCMSI is seeking a Claim Clerk to provide essential administrative and claims support for a remote team of Pennsylvania adjusters. Onsite in Okemos, MI, you will help with claim assignments, form processing, medical bill follow-up, document management, and office support while learning Workers' Compensation operations.

The role suits detail-oriented individuals eager to grow in claims, with strong organizational skills and the ability to work independently or as part of a team in a professional

Qualifications

• High School Diploma or equivalent.
• Prior administrative, clerical, office support, customer service, or data entry experience.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy; strong written and verbal communication skills.

Responsibilities

• Provide administrative and clerical support to Workers' Compensation claims professionals.
• Assist with claim assignments and claim setup activities.
• Process and monitor state-required forms and documentation.
• Follow up on medical bills, invoices, and claim-related records.
• Match, distribute, and organize incoming claim mail and correspondence.
• Scan, upload, index, and maintain claim documentation within claim systems.
• Summarize correspondence and medical records within claim files as directed.
• Maintain accurate claim records and documentation.
• Assist with report preparation and data tracking activities.
• Provide support for claim workflows and document management processes.
• Return provider calls and assist with claim-related inquiries as needed.
• Serve as backup support for office administrative duties when necessary.
• Ensure compliance with Corporate Claim Standards and client service expectations.

Skills

Strong organizational skills

Attention to detail

Customer service

Time management

Communication skills

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

CCMSI is seeking a Claim Clerk to provide essential administrative and claims support for a remote team of Pennsylvania adjusters. Onsite in Okemos, MI, you will help with claim assignments, form processing, medical bill follow-up, document management, and office support while learning Workers' Compensation operations.

The role suits detail-oriented individuals eager to grow in claims, with strong organizational skills and the ability to work independently or as part of a team in a professional