Onsite Business Analyst - Transform Requirements into Impact

HTC Global Services, Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 65,000 - 105,000; Full time

Benefits offered by this job

Hybrid and Workplace flexibility

Work-Life-Balance

Career development plan

Rewards & Recognition program

Upskilling focus

Emerging Technologies exposure

Career Mobility programs

Job summary

HTC Global Services, Inc. in Grand Rapids, MI is seeking a Business Analyst to transform business needs into clear functional requirements and partner with stakeholders and delivery teams throughout the project lifecycle.

You will gather requirements, translate them into functional and technical specifications, and create BRDs, FRDs, user stories, workflows, and use cases. The role emphasizes cross-functional collaboration, UAT support, and timely delivery of business objectives.

Qualifications

• Gather, analyze, and document business requirements.
• Translate business needs into functional and technical specifications.
• Create BRDs, FRDs, user stories, workflows, and use cases.
• Strong stakeholder communication and workshop facilitation skills.
• Experience collaborating with development, QA, and project management teams.
• Knowledge of gap analysis, process mapping, and UAT support.
• Strong reporting, presentation, and cross-functional coordination abilities.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional and technical specifications.
• Conduct requirement workshops, stakeholder interviews, and process mapping sessions.
• Create BRDs, FRDs, user stories, workflows, and use cases.
• Collaborate with development, QA, and project management teams.
• Perform gap analysis and recommend process improvements.
• Support User Acceptance Testing (UAT) and validation activities.
• Track project progress and support timely delivery of business objectives.
• Prepare reports, dashboards, and presentations for management.
• Coordinate with cross-functional teams to ensure smooth implementation.

Skills

Business analysis

Requirements gathering

Stakeholder facilitation

BRD/FRD creation

User stories

UAT support

Cross-functional collaboration

Process mapping

Reporting and presentations

Gap analysis

Job description

HTC Global Services, Inc. in Grand Rapids, MI is seeking a Business Analyst to transform business needs into clear functional requirements and partner with stakeholders and delivery teams throughout the project lifecycle.

You will gather requirements, translate them into functional and technical specifications, and create BRDs, FRDs, user stories, workflows, and use cases. The role emphasizes cross-functional collaboration, UAT support, and timely delivery of business objectives.