Onsite Branch Leader — Assistant Manager

1st Franklin Financial Corporation; Chesapeake (VA); Hybrid; USD 40,000 - 43,000; Full time

Job summary

1st Franklin Financial Corporation seeks an Assistant Branch Manager in Chesapeake, VA. The role supports the Branch Manager, drives customer relationships, and guides staff to deliver excellent service while overseeing loan approvals and operational duties.

The position emphasizes supervision, customer focus, and adherence to lending policies. Onsite work is required with competitive pay and benefits in a growing regional network.

Qualifications

• Experience in financial services or banking preferred.
• Strong customer-service orientation and communication skills.
• Ability to supervise and develop branch staff.
• Proven ability to meet goals and deliver results.

Responsibilities

• Develops branch growth and profitability goals to meet targets.
• Manages loans including approval within lending limits.
• Maintains delinquency control and engages with delinquencies as needed.
• Delegates daily solicitation tasks to staff and customers.
• Oversees personnel management including hiring, termination, and salary administration.
• Exemplifies impeccable customer service in all interactions.
• Ensures timely and effective communication to all branch employees.
• Follows up on audit results and recommendations.

Skills

Customer service

Staff supervision

Sales

Interpersonal skills

Education

High School Diploma

Tools

MS Office

Job description

1st Franklin Financial Corporation seeks an Assistant Branch Manager in Chesapeake, VA. The role supports the Branch Manager, drives customer relationships, and guides staff to deliver excellent service while overseeing loan approvals and operational duties.

The position emphasizes supervision, customer focus, and adherence to lending policies. Onsite work is required with competitive pay and benefits in a growing regional network.