Onsite Bilingual Spanish Customer Service Specialist

Percepta; Dearborn (MI); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

401(k) Retirement Plan

Tuition Reimbursement

Employee Assistance Program

Employee Discount Program

Job summary

Percepta is seeking a Bilingual Spanish Customer Service Representative to work onsite in Allen Park, Michigan. In this role, you will help individuals with mobility challenges by providing outstanding customer service and support through various communication methods.

Ideal candidates will have strong communication skills in both Spanish and English, a customer service background, and a passion for technology. The position offers a competitive pay rate starting at $16.00 per hour, plus additional benefits.

Qualifications

• 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing.
• A passion for exceptional customer service, automotive industry, and cutting-edge technology.
• Savvy with technology and current trends.

Responsibilities

• Deliver an exceptional, relationship-driven member experience.
• Help members navigate a modern, technology-driven platform.
• Provide knowledgeable, personalized support.

Skills

Fluent in Spanish and English

Excellent communication skills

Customer service experience

Technology savvy

Education

High school diploma required; associate or bachelor’s degree is a plus

Tools

Social media (Facebook, Twitter, Instagram, LinkedIn, Pinterest)

Job description

Percepta is seeking a Bilingual Spanish Customer Service Representative to work onsite in Allen Park, Michigan. In this role, you will help individuals with mobility challenges by providing outstanding customer service and support through various communication methods.

Ideal candidates will have strong communication skills in both Spanish and English, a customer service background, and a passion for technology. The position offers a competitive pay rate starting at $16.00 per hour, plus additional benefits.