Onsite Bank Teller: Customer Service & Cross-Sell Pro

TEKsystems; Jacksonville (FL); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems is seeking a Bank Teller for a Fortune 100 financial institution in Jacksonville, FL. This contract role focuses on delivering full teller services and member support in a fast-paced branch environment.

You will handle cash accurately, process deposits and loans, assist members with product information, ensure compliance with banking regulations, and support senior tellers. Onsite schedule is Mon–Fri with some weekend hours.

Qualifications

• 1-3 years of relevant cash handling experience; banking is preferred but not required.
• Ability to communicate effectively in person, over the phone and via email.
• Good communication skills - de-escalation, remain calm under pressure, listening.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans
• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
• Counsel current and prospective members about company products and services
• Ensure cash and other negotiable instruments are handled properly
• Identify opportunities to cross service products and increase product penetration
• Perform platform banking functions
• Assist level I team members
• Understand and comply with federal and other regulations relating to financial products and services
• May assist with Branch Office vault opening, closing and balancing procedures
• May serve as a Branch Office and/or ATM vault custodian
• Perform other duties as assigned

Skills

Cash handling

Communication

De-escalation

Job description

TEKsystems is seeking a Bank Teller for a Fortune 100 financial institution in Jacksonville, FL. This contract role focuses on delivering full teller services and member support in a fast-paced branch environment.

You will handle cash accurately, process deposits and loans, assist members with product information, ensure compliance with banking regulations, and support senior tellers. Onsite schedule is Mon–Fri with some weekend hours.