Onsite AV & VTC Technician I - Federal Campus

Aspis Consulting; Kansas City (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Aspis Consulting in Kansas City, MO, seeks a Level 1 AV Service Technician to provide onsite AV and VTC support at a secure federal campus. This is a full-time W-2 role; on-site only, with no remote work.

Candidates must be a U.S. citizen and able to obtain a DOE 'Q' clearance. The work includes setup, troubleshooting, and presenter support for executives, with fast response times and strict security requirements.

Qualifications

• High school diploma or GED; associate degree or technical training preferred.
• Experience 0–2 years in AV/VTC or related technical support.
• Must be a U.S. citizen and able to obtain DOE clearance.
• Willingness to pursue AV certifications.

Responsibilities

• Create conference bridges and initiate VTC calls for leadership rooms.
• Troubleshoot VTC connectivity and perform break-fix to keep meetings running.
• Provide daily onsite meeting support and presenter assistance.
• Log and update tickets in the ticketing system; notify users of issues.
• Respond to campus issues within 1 hour and escalate within 2 hours.

Skills

AV/VTC systems

Diagnostics & repair

Customer service

Physical safety & lifting

Education

High school diploma/GED

Associate degree or technical training preferred

Tools

Cisco equipment

Crestron

Extron

Biamp/QSC

SVSI

Job description

Aspis Consulting in Kansas City, MO, seeks a Level 1 AV Service Technician to provide onsite AV and VTC support at a secure federal campus. This is a full-time W-2 role; on-site only, with no remote work.

Candidates must be a U.S. citizen and able to obtain a DOE 'Q' clearance. The work includes setup, troubleshooting, and presenter support for executives, with fast response times and strict security requirements.