Onsite Audio Visual Support Engineer

OfficePro; Miami (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

OfficePro, Inc. is seeking an experienced Audio Visual Technician to support onsite client environments Monday through Friday, 8 am to 5 pm, totaling 40 hours per week.

The role focuses on white-glove, end-to-end AV support for conference rooms, including setup, testing, and troubleshooting of VTC, Video Wall displays, and UC platforms such as Zoom, Teams, Webex, and Google Meet.

Qualifications

• Dedicated onsite AV support for client end user, Monday–Friday 8am–5pm.
• Set up, test and monitor VTC conference rooms and components.
• Troubleshoot at Tier 2 level for conference room equipment and software.
• Troubleshoot Crestron touch panels.
• Video wall setup and troubleshooting with Samsung, Barco, NanoLumens.
• Test and troubleshoot Shure microphones (910/920).
• Experience with Zoom, MS Teams, Webex, Google Meet, etc.
• Familiar with AV signal flow including Biamp DSP.

Responsibilities

• Onsite support and white glove service for AV systems.
• Handle Crestron hardware/software issues and troubleshooting.
• Manage Biamp DSP for auto-mix meetings.
• Support Shure wireless microphones.
• Provide video wall Setup and troubleshooting.
• Support large meeting rooms with Biamp/Crestron systems.
• Assist other spaces with audio/video and UC tech.

Tools

Crestron Control

Biamp DSP

Shure Mics

VTC Systems

Video Wall

UC Platforms

Job description

Job Summary

OfficePro, Inc. is searching for an experienced Audio Visual Technician who will be dedicated onsite to our client end user Monday - Friday 8 am - 5 pm with 40 hours per week.

This is a Full-Time Position with benefits, Paid Vacation and Paid time off for the qualified candidate who is hired to provide white glove and break/fix support to our client.

Job Description

• The technician will be working as a dedicated onsite AV Support Technician for C-Suite executives and below
• Set up, testing and monitoring of VTC AV Conference Rooms and all components
• Troubleshooting at a Tier 2 Level of all Conference Room VTC equipment and software
• Ability and experience to standalone troubleshoot Crestron Control touch panels
• Video Wall troubleshooting and set up to include, but not limited to, Samsung, Barco and Nano Lumens
• Ability to set up and troubleshoot Shure Microphones. Particularly Shure 910/920
• Previous experience testing and troubleshooting Unified Communications such as Zoom, MS Teams, Webex, Google, Etc.
• Experience with VTC Conference room hardware & software
• Familiar with AV signal flow including DSP (Biamp) testing
• Daily adhoc AV Requests dedicated to the client site for meeting support, live room support and troubleshooting as requested and needed
• Professional and white glove approach is required

Responsibilities

Onsite Support, Troubleshooting capabilities, and white glove support of:

• Crestron Control hardware and software support and troubleshooting
• Biamp DSP for auto-mix meetings
• Shure wireless microphones,
• Video Wall Support, set up and troubleshooting as required
• Large meeting rooms with Biamp DSP, Crestron Flex Teams system
• Other spaces with similar technologies for Audio, Video, Control and Unified Communications

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Pay: $60,000.00 - $65,000.00 per year