Onsite Airport Screening Ops Lead - Throughput & Security

Culmen International LLC; City of Rochester (NY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k with 4% match

Life Insurance

Disability Insurance

Supplemental Insurance

Training & Education

12 Paid Holidays

Job summary

Culmen International is seeking an experienced Airport Screening Operations Manager to support the TSA in Rochester, NY. You will lead day-to-day passenger and baggage screening operations, ensure staffing, TSA compliance, and strong performance.

This role requires an operational leader who can synchronize people, processes, and security to optimize throughput and passenger experience while maintaining the highest security standards on a 24/7 basis.

Qualifications

• Five or more years in aviation security or airport operations.
• Experience supervising large shift-based workforces.
• Experience in regulated security environments.
• Bachelor's degree or equivalent.

Responsibilities

• Lead daily passenger and baggage screening operations.
• Manage STSOs and other supervisors across shifts.
• Develop and adjust schedules based on flight and passenger volumes.
• Monitor wait times, throughput, staffing utilization, and security effectiveness.
• Coordinate with TSA/FSD personnel and airport stakeholders.
• Lead the implementation of new or revised TSA screening procedures and directives.
• Identify operational risks, performance gaps, and workforce issues and implement corrective actions.
• Support incident response, irregular operations, contingency staffing, and surge requirements.
• Develop frontline supervisors while reinforcing accountability, professionalism, and customer service.
• Use operational data and performance metrics to identify opportunities and drive continuous improvement.

Skills

Aviation security leadership

Staff supervision

Scheduling and workforce deployment

Stakeholder management

Decision making

Onsite 24/7 operations

Education

Bachelor's degree or equivalent

Job description

Culmen International is seeking an experienced Airport Screening Operations Manager to support the TSA in Rochester, NY. You will lead day-to-day passenger and baggage screening operations, ensure staffing, TSA compliance, and strong performance.

This role requires an operational leader who can synchronize people, processes, and security to optimize throughput and passenger experience while maintaining the highest security standards on a 24/7 basis.