Airport Screening Operations Lead | 24/7 TSA-compliant

Culmen; New York (NY); Hybride; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Disability insurance

Training & continuing education

Paid holidays

Résumé du poste

Culmen International is seeking an experienced Airport Screening Operations Manager to lead day-to-day passenger and baggage screening across anticipated TSA SPP Task Orders in the United States. You will oversee staffing, TSA compliance, throughput, and operational performance, reporting to the Task Order Project Manager.

Ideal candidates will have 5+ years in aviation security or related operations, demonstrated large-team leadership, and strong scheduling, stakeholder management, and

Qualifications

• Five+ years in aviation security, airport operations, or equivalent management.
• Experience supervising large shift-based teams.
• Strong scheduling, deployment, and performance management skills.
• Experience in a regulated security environment.
• Excellent decision-making and communication abilities.
• US citizenship or national with TSA suitability clearance.
• Ability to work onsite at a 24/7 airport operation.

Responsabilités

• Direct daily passenger checkpoint and baggage screening operations.
• Manage STSOs and supervisors across shifts.
• Develop and adjust schedules based on volume and flight schedules.
• Monitor wait times, throughput, staffing utilization, and performance.
• Coordinate with TSA/FSD and airport stakeholders daily.
• Implement TSA screening procedures and directives.
• Identify risks and gaps; implement corrective actions.
• Support incident response, irregular operations, and surge staffing.
• Develop frontline supervisors and reinforce accountability and customer service.
• Use data and metrics to drive continuous improvement.

Connaissances

Aviation security experience

Staff supervision

Scheduling & deployment

Stakeholder management

Decision making

Onsite 24/7 readiness

Formation

Bachelor's degree or equivalent

Description du poste

About the Role

Culmen International is seeking experienced Airport Screening Operations Managers for anticipated TSA SPP Task Orders throughout the United States.

Reporting to the Task Order Project Manager, the Operations Manager will lead day-to-day passenger and baggage screening operations, ensuring effective staffing, supervision, TSA compliance, passenger throughput, and operational performance.

What You’ll Do in Your New Role

• Direct daily passenger checkpoint and checked-baggage screening operations.

• Manage STSOs and other operational supervisors and maintain effective supervisory coverage across shifts.

• Develop and adjust operational schedules based on passenger volumes, flight schedules, staffing availability, and screening requirements.

• Monitor checkpoint wait times, throughput, staffing utilization, security effectiveness, and operational performance.

• Coordinate with TSA/FSD personnel and airport stakeholders on daily operational requirements.

• Implement new or revised TSA screening procedures and directives.

• Identify operational risks, performance gaps, and workforce issues and implement corrective actions.

• Support incident response, irregular operations, contingency staffing, and surge requirements.

• Develop frontline supervisors and reinforce accountability, professionalism, and customer service.

• Use operational data and performance metrics to drive continuous improvement.

Required Qualifications

• Five or more years of progressively responsible aviation security, airport operations, security screening, or comparable operational management experience preferred.

• Demonstrated experience supervising large, shift-based workforces.

• Strong understanding of operational scheduling, workforce deployment, and performance management.

• Experience operating in a regulated security environment.

• Strong decision-making, communication, and stakeholder-management skills.

• U.S. Citizen or U.S. National and ability to satisfy applicable TSA suitability/access requirements.

• Ability to work onsite and support a 24/7 airport operation.

Desired Qualifications

• Prior STSO, Transportation Security Manager, SPP Operations Manager, or comparable experience.

• TSA SPP experience.

• Experience with both passenger and checked-baggage screening.

• Bachelor's degree or equivalent combination of education and experience.

• Experience using operational data to improve throughput, staffing efficiency, and screening performance.

About the Company

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)

• 401k – Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

To learn more about Culmen International, please visit www.culmen.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.