Onsite Aerospace Support Engineer – F100 Jet Engines

Pratt & Whitney; East Hartford (CT); On-site; USD 69,000 - 131,000; Full time

Job summary

Pratt & Whitney in East Hartford, CT, is seeking a qualified Customer Support Engineer focused on F100 hot section engineering investigations and field communications. This onsite role requires a BA/BS in engineering and at least 2 years of jet engine experience.

Occasional travel (approximately 10–15%) may be required for site investigations and Deep Look parts forecasting. U.S. citizenship is required for access to program information and related security clearances.

Qualifications

• BA/BS degree in Engineering or related field is required.
• A minimum of 2+ years of jet engine experience is required.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Responsibilities

• Support F100 hot section engineering investigations and daily responses to technical questions and field communications.
• Occasional travel to support Analytical Condition Inspection (ACI) and Deep Look parts forecasting processes.
• Travel may be required for field investigations and F100 site familiarization (approx. 10–15%).
• Coordinate with Customer Support Engineers, the integrated product team, Engineering, and Field Service Representatives.
• Support F100 Technical Order manuals changes for hot section hardware (assembly, disassembly, inspection, and repair).
• Manage and track schedules for F100 Deficiency Reports to ensure on-time delivery.
• Demonstrate strong interpersonal and communication skills in internal and customer meetings.

Skills

Jet engine experience

Communication skills

Education

BA/BS in Engineering or related field

Job description

Pratt & Whitney in East Hartford, CT, is seeking a qualified Customer Support Engineer focused on F100 hot section engineering investigations and field communications. This onsite role requires a BA/BS in engineering and at least 2 years of jet engine experience.

Occasional travel (approximately 10–15%) may be required for site investigations and Deep Look parts forecasting. U.S. citizenship is required for access to program information and related security clearances.