Onsite Administrative Assistant

Orsid New York; United States; On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

Extra income opportunities

Summer Fridays

Flexible working hours

Job summary

A residential management company is seeking an Onsite Administrative Assistant for a community in the Upper West Side. The role requires in-person support to residents and the management office with responsibilities in customer service, scheduling, and administrative tasks. Candidates should have over 5 years of experience and excellent communication skills. Full-time position with competitive benefits including summer Fridays.

Qualifications

• 5+ years of professional experience in a support role or similar, ideally from a customer service-oriented business.
• Comfortable in a fast paced, ever-changing environment.

Responsibilities

• Provide friendly customer service while adhering to policies.
• Prepare correspondence and manage schedules.
• Assist with community activity planning.

Skills

Excellent written and verbal communication skills

Ability to multi-task, organize, and prioritize work

Customer service experience

Basic working knowledge of Microsoft Office

Tools

Microsoft Office

BJ Murray

OnBase

Avid

Job description

Overview

The Onsite Administrative Assistant, “OAA”, role is responsible for providing onsite administrative support to a 480+ Unit Upper West Side residential apartment community and management office. The OAA will be a client-facing and customer service-oriented role responsible for interfacing with building residents who visit the management office. This position requires in person attendance Monday through Friday.

Salary Range

$58K - $60K

Responsibilities

• Provide solution-oriented, friendly but exceptional customer service while adhering to established policies and practices
• Prepare and disseminate correspondence
• Scheduling and calendar management
• Track and support special projects
• Amenity administration
• Manage reimbursement and expense requisitions
• Compile meeting materials and documents (copying, scanning, printing)
• Assist and work closely with the Onsite Management staff and other personnel
• Manage incoming calls and communications and assist Management Office visitors
• Provide administrative support for building employees and new employee onboarding
• Assist with community social activity planning and implementation
• Provide timely and clear communication to colleagues as new issues arise or evolve
• Assist residents with billing related inquiries
• Assist Management Office staff with preparation for monthly meetings, Annual Meetings and other meetings as needed
• Maintain corporate files, in company databases or physical files in the office
• Provide general administrative support to the onsite management office as needed

Qualifications

• Excellent written and verbal communication skills
• 5+ years of professional experience in a support role or similar, ideally from a customer service-oriented business
• Ability to multi-task, organize, and prioritize work in a very fast paced ever-changing environment
• Basic working knowledge of Microsoft Office products
• Knowledge of BJ Murray, OnBase and Avid are a plus but training will be provided
• Competitive benefits package
• Opportunity to earn extra income by providing administrative support at evening meetings
• Summer Fridays – Memorial Day to Labor Day
• Occasional opportunity to flex working hours, with approval
• Pleasant work environment

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative and Customer Service