Temporary Administrative Assistant (90 days)

FirstService Residential; Summerville (SC); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision insurance

Time off benefits

401k with company match

Job summary

A leading community management firm in Summerville seeks an experienced Administrative Assistant to oversee daily operations within a Community Association. Responsibilities include facilitating communication with homeowners and the Board of Trustees, managing work orders, and providing outstanding customer service. The ideal candidate should have at least 3 years of experience in an administrative role and be proficient in Microsoft Office. A competitive compensation of $20.00 - $23.00 per hour is offered with full benefits.

Qualifications

• Minimum of 3 years business experience in an administrative capacity or related experience.
• Critical thinking, problem-solving, judgment, and decision-making abilities are necessary.
• Ability to work with sensitive and/or confidential information.

Responsibilities

• Provide excellent customer service and maintain communication with homeowners.
• Log work requests and generate work orders for maintenance staff.
• Update and maintain community information in Connect.

Skills

Customer service

Problem solving

Microsoft Office proficiency

Communication skills

Job description

Overview

Description: As an Administrative Assistant, you’ll be responsible for assisting to the administration and coordination of all day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners.

Responsibilities

• Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners, and Board of Trustees
• Have general knowledge and understanding of building systems and components
• Log work requests in Connect and generate work orders for maintenance staff and/or contractors
• Update work order log with notes and action taken by vendors
• Close open work orders in the system when complete by vendor
• Update and maintain community information in Connect, including the Community Web Site, Community Projects, Management Reports and all Association documents and forms
• Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization
• Provide Manager with work order log for inclusion in Board package
• Such other duties and responsibilities as may reasonably be directed and required

Skills & Qualifications

• Minimum of 3 years business experience in an administrative capacity or related experience
• Critical thinking, problem solving, judgement and decision-making abilities are necessary
• Proficiency in computer programs like Microsoft Office, Outlook and Windows
• Ability to work with sensitive and/or confidential information

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Must be able to sit and stand for extended periods of time
• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business
• Must have finger dexterity for typing/using a keyboard
• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates
• Capable of working extended hours, to include evenings, weekends and holidays as necessary
• This position may alternate between indoor controlled climate and outdoor setting with variable climate and lighting
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties

The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$20.00 - $23.00/hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

AEDT Information

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.