Onsite Admin Specialist - Front Desk & Data Entry (Govt)

arcetyp; Macon (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Arcetyp LLC, a government-focused consulting firm, seeks an Administrative Assistant (Front Desk / Data Entry) onsite at Robins AFB GA to support a US Government client. The role emphasizes customer service, data accuracy, scheduling, and reporting in a military environment.

The successful candidate will manage front desk operations, assist with TAP/class scheduling, ensure data integrity in AFFIRST and related systems, and prepare regular performance reports, all while maintaining compliance

Qualifications

• Minimum of 1 year of customer service experience in a professional environment.
• Experience performing administrative or clerical duties such as scheduling, data entry, or customer interaction.
• Experience using computer-based systems for record keeping, scheduling, or reporting.
• Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment.
• Experience interacting with diverse populations and providing clear, accurate information to customers.

Responsibilities

• Serve as the primary point of contact for M&FRC clients, greeting visitors and answering telephone calls.
• Determine client needs and direct individuals to appropriate program staff or services.
• Provide information regarding M&FRC programs, services, and scheduling.
• Maintain a professional, organized front desk environment.
• Schedule clients for classes, workshops, and TAP services.
• Coordinate appointment availability and communicate scheduling details to clients.
• Send reminder communications (emails) in accordance with program timelines.
• Input and maintain accurate client and program data in AFFIRST and other designated systems.
• Generate monthly reports on client usage and service metrics.
• Prepare and submit recurring reports to M&FRC leadership and COR.
• Support general administrative functions including document preparation and data tracking.
• Meet service standards and ensure tasks meet PWS requirements and performance metrics.
• Safeguard government information and comply with privacy and security requirements.

Skills

Customer service

Data entry

Scheduling

Microsoft Office

Front desk

Tools

AFFIRST

DoD systems

CAC access

Job description

Arcetyp LLC, a government-focused consulting firm, seeks an Administrative Assistant (Front Desk / Data Entry) onsite at Robins AFB GA to support a US Government client. The role emphasizes customer service, data accuracy, scheduling, and reporting in a military environment.

The successful candidate will manage front desk operations, assist with TAP/class scheduling, ensure data integrity in AFFIRST and related systems, and prepare regular performance reports, all while maintaining compliance