Onsite Account Growth Coordinator

Cardinal Health; Austin (TX); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

HSA

FSAs

Job summary

Cardinal Health in San Antonio, TX is seeking an Account Business Coordinator to manage day-to-day activities at a designated account, serving as the primary liaison between the account and internal teams.

The role focuses on driving operational excellence, strengthening relationships with physicians and staff, resolving issues, and identifying opportunities to grow business within the account. You will be physically present at the account location each day.

Qualifications

• Bachelor's degree or equivalent experience required or preferred.
• 0-2 years of experience preferred.
• Strong relationship-building and communication skills.
• Excellent organizational and time management abilities.
• Ability to work independently with minimal supervision.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Maintain a daily onsite presence at the assigned account.
• Serve as the primary point of contact for all account-related needs.
• Develop and maintain relationships with physicians, office managers, clinicians, referral coordinators, and staff.
• Conduct routine meetings to review performance, opportunities, and concerns.
• Monitor referral activity, service metrics, and operational performance.
• Identify and resolve barriers impacting patient care, order processing or satisfaction.
• Respond promptly to customer inquiries and concerns.
• Investigate and escalate issues with timely resolution.
• Identify opportunities to increase referrals and expand utilization within the account.
• Maintain detailed records of account interactions and activities.
• Provide regular updates to leadership regarding performance, risks, and opportunities.

Skills

Relationship-building

Communication skills

Organizational skills

Time management

Independent work

Microsoft Office

CRM systems

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

Cardinal Health in San Antonio, TX is seeking an Account Business Coordinator to manage day-to-day activities at a designated account, serving as the primary liaison between the account and internal teams.

The role focuses on driving operational excellence, strengthening relationships with physicians and staff, resolving issues, and identifying opportunities to grow business within the account. You will be physically present at the account location each day.