Specialist, Account Management

Cardinal Health; Austin (TX); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

HSA

FSAs

Job summary

Cardinal Health in San Antonio, TX is seeking an Account Business Coordinator to manage day-to-day activities at a designated account, serving as the primary liaison between the account and internal teams.

The role focuses on driving operational excellence, strengthening relationships with physicians and staff, resolving issues, and identifying opportunities to grow business within the account. You will be physically present at the account location each day.

Qualifications

• Bachelor's degree or equivalent experience required or preferred.
• 0-2 years of experience preferred.
• Strong relationship-building and communication skills.
• Excellent organizational and time management abilities.
• Ability to work independently with minimal supervision.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Maintain a daily onsite presence at the assigned account.
• Serve as the primary point of contact for all account-related needs.
• Develop and maintain relationships with physicians, office managers, clinicians, referral coordinators, and staff.
• Conduct routine meetings to review performance, opportunities, and concerns.
• Monitor referral activity, service metrics, and operational performance.
• Identify and resolve barriers impacting patient care, order processing or satisfaction.
• Respond promptly to customer inquiries and concerns.
• Investigate and escalate issues with timely resolution.
• Identify opportunities to increase referrals and expand utilization within the account.
• Maintain detailed records of account interactions and activities.
• Provide regular updates to leadership regarding performance, risks, and opportunities.

Skills

Relationship-building

Communication skills

Organizational skills

Time management

Independent work

Microsoft Office

CRM systems

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

CRM systems

Job description

TX-Texas-FIELD

Full time

20187778

Candidate will need to live in San Antonio and will be responsible to report to a facility M-F 8am-5pm CST.

What Account Management contributes to Cardinal Health

Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

Job Summar y

The Account Business Coordinator is responsible for the day-to-day management, support, and growth of a designated key account. This individual will be physically present at the assigned account location each day, serving as the primary liaison between the account and internal teams. The role is focused on driving operational excellence, strengthening relationships, proactively resolving issues, and identifying opportunities to grow business within the account.

Responsibilities

• Maintain a daily onsite presence at the assigned account.
• Serve as the primary point of contact for all account-related needs.
• Develop and maintain strong relationships with physicians, office managers, clinicians, referral coordinators, and administrative staff.
• Conduct routine meetings with account stakeholders to review performance, opportunities, and concerns.
• Monitor referral activity, customer service metrics, and operational performance.
• Identify and resolve barriers impacting patient care, order processing, or customer satisfaction.
• Respond promptly to customer inquiries and concerns.
• Investigate and escalation issues as appropriate while ensuring timely resolution.
• Identify opportunities to increase referrals and expand utilization within the account.
• Maintain detailed records of account interactions and activities.
• Provide regular updates to leadership regarding account performance, risks, and opportunities.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 0-2 years of experience, preferred
• Strong relationship-building and communication skills.
• Excellent organizational and time management abilities.
• Ability to work independently with minimal supervision.
• Proficiency with Microsoft Office and CRM systems.

What is expected of you and others at this level

• Applies basic concepts, principles, and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Anticipated hourly range:

$22.60 per hour - $29.25 per hour

Bonus eligible:

No

Benefits:

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

11/21/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)