Onshore PMO Analyst - Global PMO

Capgemini; Dallas (TX); On-site; USD 48,000 - 75,000; Full time

Job summary

Capgemini onshore PMO Analyst role within Global PMO offers a 1-month contract. The role focuses on process optimization, KPI tracking, and delivery governance across deployment initiatives.

Responsibilities include analyzing end-to-end SDLC, defining KPIs, and building reusable deployment assets. Proficiency with Jira/Confluence and strong stakeholder communication are essential for improving time-to-market across markets.

Qualifications

• Experience in Process Improvement, PMO, Delivery Operations, Product Management, Scrum Master, Business Analysis, or related roles.
• Strong understanding of the Software Development Lifecycle (SDLC), including requirements, development, SIT, UAT, and deployment.
• Experience driving operational efficiency, workflow optimization, or continuous improvement initiatives.
• Strong analytical skills with experience building KPIs, dashboards, and performance reporting.
• Excellent communication and stakeholder management skills.

Responsibilities

• Analyze end-to-end SDLC processes to identify bottlenecks, rework cycles, delivery risks, and optimization opportunities.
• Define, track, and report on delivery KPIs, including deployment cycle times, defect trends, and delivery performance metrics.
• Facilitate process improvement workshops, retrospectives, and planning sessions across cross-functional teams.
• Build and maintain reusable delivery assets, knowledge bases, playbooks, templates, and deployment frameworks.
• Partner with engineering and delivery teams to identify opportunities for solution, configuration, and integration reuse.
• Improve adoption and effectiveness of Jira, Confluence, dashboards, and reporting tools to support delivery efficiency.
• Present findings, recommendations, and performance trends to program leadership.

Skills

Process Improvement

PMO

Delivery Operations

Business Analysis

Scrum Master

Stakeholder Management

Tools

Jira

Confluence

SDLC Methodologies

Root Cause Analysis

Job description

Onshore PMO Analyst - Global PMO (Contract)

Contract (1 month)

Published 2 days ago

JIRA & Confluence

SDLC & Agile Methodologies

Delivery Governance

KPI & Metric Tracking

The PMO Process Optimization Analyst supports the BYTE global delivery program by identifying deployment inefficiencies, improving delivery processes, and reducing implementation timelines across new market launches. This role partners with delivery, engineering, and product teams to establish KPIs, drive continuous improvement initiatives, build reusable deployment frameworks, and ensure each market deployment is faster and more efficient than the last.

Key Responsibilities

Analyze end-to-end SDLC processes to identify bottlenecks, rework cycles, delivery risks, and optimization opportunities.

Define, track, and report on delivery KPIs, including deployment cycle times, defect trends, and delivery performance metrics.

Facilitate process improvement workshops, retrospectives, and planning sessions across cross-functional teams.

Build and maintain reusable delivery assets, knowledge bases, playbooks, templates, and deployment frameworks.

Partner with engineering and delivery teams to identify opportunities for solution, configuration, and integration reuse.

Improve adoption and effectiveness of Jira, Confluence, dashboards, and reporting tools to support delivery efficiency.

Present findings, recommendations, and performance trends to program leadership.

Required Qualifications

Experience in Process Improvement, PMO, Delivery Operations, Product Management, Scrum Master, Business Analysis, or related roles.

Strong understanding of the Software Development Lifecycle (SDLC), including requirements, development, SIT, UAT, and deployment.

Experience driving operational efficiency, workflow optimization, or continuous improvement initiatives.

Strong analytical skills with experience building KPIs, dashboards, and performance reporting.

Excellent communication and stakeholder management skills.

Required Technical Skills

Jira

Confluence

SDLC Methodologies

Process Mapping & Root Cause Analysis

The pay range that the employer in good faith reasonably expects to pay for this position is $34.88/hour - $54.50/hour. Our offered benefits include medical, dental, vision and retirement benefits. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.