Entry Level | Vacation Support Specialist | Work From Home

Destination Careers; Illinois; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Travel perks after training

Job summary

Destination Knot is seeking a dependable Vacation Support Specialist to assist the travel planning team remotely. You’ll research trips, prepare quotes, and coordinate with suppliers to ensure smooth, accurate bookings for clients and advisors.

This role emphasizes strong organization, clear communication, and excellent customer service. Training is provided, with opportunities to grow into planning or leadership roles within the travel team.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Strong attention to detail and time management.
• Enthusiastic about the travel industry and eager to learn.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Skills

Organizational skills

Communication skills

Customer service mindset

Time management

Tools

CRM tools

Email platforms

Spreadsheet basics

Job description

Job Title: Vacation Support Specialist

Company: Destination Knot

Employment Type: Remote

Industry: Leisure, Travel & Tourism

About Us:

Destination Knot is a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Description:

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities:

Assist with travel research, quotes, and itinerary preparation

Coordinate with travel suppliers to confirm reservations and special requests

Track payment deadlines and booking updates

Help distribute travel documents, confirmations, and trip reminders

Provide exceptional follow-up and support to both clients and advisors

Maintain accurate records and client details within CRM tools

Support administrative and customer service tasks for travel advisors

Qualifications:

Excellent organizational and communication skills

Comfortable using email, online platforms, and basic spreadsheet tools

Prior customer service, administrative, or travel experience is a plus

Strong attention to detail and time management

Enthusiastic about the travel industry and eager to learn

Training is provided—no previous travel certification required

What You’ll Gain:

Flexible work-from-home schedule

Personalized training and mentorship

Eligibility to earn income through client support, special projects, and team performance initiatives

Access to travel perks and industry discounts after training

Pathways for advancement into planning, sales, or leadership roles

$40,000 - $65,000 a year