Remote Client Services – Vacation Coordinator

Network Travel Careers; Los Angeles (CA); Remote; USD 25,000 - 36,000; Full time

Job summary

Network Travel Careers seeks a Remote Client Services professional to support vacation planning, assist clients with travel details, and provide excellent customer service in a virtual environment.

The role focuses on gathering accurate trip information, coordinating planning components, and delivering responsive support. Candidates should be organized, detail-oriented, and comfortable working remotely with online tools. Training and ongoing support are provided.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Comfortable using online platforms and digital tools.
• Previous customer service or administrative experience preferred.
• Dependable, professional, and proactive in following up with clients.

Responsibilities

• Provide client support throughout the vacation planning process
• Assist with researching destinations, accommodations, and activity options
• Collect and organize required trip details and preferences
• Prepare and update itinerary information and related documentation
• Communicate clearly with clients to ensure all questions are answered
• Maintain accurate client profiles and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks
• Support the booking process by confirming details and providing administrative assistance
• Perform general customer service and coordination duties as assigned

Skills

Organization

Communication skills

Remote work

Customer service

Job description

About The Role

We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.

About The Role

We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.

Responsibilities

• Provide client support throughout the vacation planning process
• Assist with researching destinations, accommodations, and activity options
• Collect and organize required trip details and preferences
• Prepare and update itinerary information and related documentation
• Communicate clearly with clients to ensure all questions are answered
• Maintain accurate client profiles and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks
• Support the booking process by confirming details and providing administrative assistance
• Perform general customer service and coordination duties as assigned

Qualifications

• Strong organizational skills and attention to detail
• Clear written and verbal communication abilities
• Ability to work remotely and manage time effectively
• Comfortable using online platforms and digital tools
• Previous customer service or administrative experience preferred
• Dependable, professional, and proactive in following up with clients

Work Environment

• 100% remote role
• Flexible schedule
• Training and ongoing support provided

If you enjoy helping clients, staying organized, and contributing to smooth, well-planned vacations, this role provides a supportive environment to grow your skills in client services and travel coordination.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.