Online Store Delivery & Customer Care Associate

H.E.B.; Belton (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. is seeking an eStore Curbie to retrieve eCommerce orders from put-away locations and transport them to customers. You will handle order changes, adjust orders as needed, and ensure accuracy through audits and careful handling.

The role emphasizes customer service, flexible scheduling, and safe, efficient bagging and transport of groceries from holding areas to the customer’s vehicle in a fast-paced store environment.

Qualifications

• Customer service and communication skills required.
• Ability to prioritize and manage cross-functional tasks.
• Flexible schedule availability required.

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes to customers.
• Adjust orders based on customer requests.
• Audit orders for bagging, quality, and completion.
• Package and transport groceries from holding areas to customer’s vehicle.
• Minimize shrink through careful product handling.
• Aim to meet productivity standards.

Skills

Customer service

Communication

Prioritization

Flexible schedule

Job description

H.E.B. is seeking an eStore Curbie to retrieve eCommerce orders from put-away locations and transport them to customers. You will handle order changes, adjust orders as needed, and ensure accuracy through audits and careful handling.

The role emphasizes customer service, flexible scheduling, and safe, efficient bagging and transport of groceries from holding areas to the customer’s vehicle in a fast-paced store environment.