Curbside Grocery Picker & Customer Care Associate

H-E-B; Houston (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

H-E-B in Houston is seeking an eStore Curbie to retrieve eCommerce orders and transport them to customers’ vehicles, ensuring accuracy and speed.

You will handle order changes, adjust items per customer requests, and maintain sanitation standards in a fast-paced environment, with lifting up to 55 lbs and occasional heavy loads. Training provided and a focus on customer service and reliable schedule are essential.

Qualifications

• Customer service skills required
• Clear communication skills required
• Ability to prioritize and handle cross-functional tasks
• Ability to work a flexible schedule

Responsibilities

• Retrieves and reviews customer orders using a digital tool
• Communicates order changes to customers
• Makes necessary order adjustments based on customer requests
• Audits orders for bagging, quality, and completion
• Packages and transports groceries to the customer’s vehicle
• Maintains cleanliness and safety in store areas

Skills

Customer service

Communication

Prioritization

Flexible schedule

Education

Completion of required training

Job description

H-E-B in Houston is seeking an eStore Curbie to retrieve eCommerce orders and transport them to customers’ vehicles, ensuring accuracy and speed.

You will handle order changes, adjust items per customer requests, and maintain sanitation standards in a fast-paced environment, with lifting up to 55 lbs and occasional heavy loads. Training provided and a focus on customer service and reliable schedule are essential.