Estore Order Fulfillment & Customer Service Pro

H.E.B.; Magnolia (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

H.E.B. is seeking an eStore Curbie to retrieve online orders from storage and deliver them to customers. You will use a digital tool to locate orders, review details and ensure correct items are prepared for pickup.

The role requires strong customer service, clear communication, flexibility with schedules, and the ability to lift up to 55 lbs. You will maintain cleanliness and assist with sanitation in the eStore while supporting busy store operations.

Qualifications

• Customer service skills required.
• Communication skills required.
• Ability to prioritize and handle cross-functional tasks required.
• Ability to work a flexible schedule required.

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes/adjustments to customers.
• Audit orders for bagging, quality, completion, and notes.
• Package and transport groceries to customer;s vehicle.
• Minimize shrink through careful handling of product.
• Achieve productivity standards.

Skills

Customer service

Communication

Task prioritization

Flexible schedule

Job description

H.E.B. is seeking an eStore Curbie to retrieve online orders from storage and deliver them to customers. You will use a digital tool to locate orders, review details and ensure correct items are prepared for pickup.

The role requires strong customer service, clear communication, flexibility with schedules, and the ability to lift up to 55 lbs. You will maintain cleanliness and assist with sanitation in the eStore while supporting busy store operations.