Grocery Order Fulfillment & Delivery Specialist

H-E-B; Midland (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B in Midland, TX seeks an eStore Curbie to retrieve online orders and transport them to customers. You will use a digital tool to review orders, communicate adjustments, and ensure accuracy and timely delivery in a fast-paced environment.

The role emphasizes customer service, flexible scheduling, and adherence to safety and sanitation standards while loading and transporting groceries to customers’ vehicles.

Qualifications

• Customer service experience required.
• Strong communication and cross-functional prioritization skills.
• Ability to work a flexible schedule.
• Completion of required training upon hire (e.g., Alcohol Seller's Training).

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes to customers and adjust orders accordingly.
• Package, transport, and load groceries to customers' vehicles.
• Audit orders for bagging, quality, and completion; ensure accuracy.
• Minimize shrink through careful handling and maintain safety and sanitation.
• Maintain cleanliness and organization in the eStore and bag areas.

Skills

Customer service

Communication

Prioritization

Flexible schedule

Education

Required training completion

Job description

H-E-B in Midland, TX seeks an eStore Curbie to retrieve online orders and transport them to customers. You will use a digital tool to review orders, communicate adjustments, and ensure accuracy and timely delivery in a fast-paced environment.

The role emphasizes customer service, flexible scheduling, and adherence to safety and sanitation standards while loading and transporting groceries to customers’ vehicles.