Online Spares Marketing CRM Administrator

Dassault Falcon Jet

Little Ferry (NJ)

On-site

USD 60,000 - 70,000

Full time

8 days ago

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Benefits offered by this job

Healthcare coverage

401k with company match

Paid time off

Job summary

Dassault Falcon Jet is seeking a detail-oriented administrator to manage Spares Online and SAP/CRM data from its Little Ferry, NJ location. You will interface with customers, perform data maintenance, and support the Spares Online platform.

The role emphasizes training customers and employees, handling access, and keeping contact information up to date, with a focus on accuracy and service quality.

Qualifications

Excellent written and verbal communication with internal and external customers.
Intermediate proficiency in Windows-based office software (MS Office).
Proficient reporting skills.

Responsibilities

Manage customer requests for Spares Online access.
Create Spares Online access in SAP and send introductory emails with how-to details.
Maintain Spares Online contact information in CRM.
Provide training to customers and employees on Spares Online.
Be main contact for Spares Online including invoices and service reports.
Assist with development and improvements of Spares Online.
Create and update customer data in SAP; manage blocks as needed.
Update aircraft records in SAP when required.
Stay informed on department and company sales policies; perform other duties as needed.

Skills

Communication skills

MS Office

Reporting skills

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

CRM

Access Databases

SAP

SAP Fiori

Job description

The role emphasizes training customers and employees, handling access, and keeping contact information up to date, with a focus on accuracy and service quality.

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