Online Policy Services Representative

AO Globe Life; West Valley City (UT); Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Equity opportunity

Training & licensing

Weekly pay

Remote work

Bonuses (monthly/quarterly)

No cold outreach

Career advancement

Collaborative team

Job summary

AO Globe Life, a remote-first and mission-driven company, is hiring to support individuals and families across the U.S. The role is ideal for recent graduates in business, marketing, or communications, with hands-on training and mentorship.

You’ll conduct virtual consultations, guide enrollment, and explore tailored supplemental benefits, building long-term client relationships from home.

Qualifications

• Must be authorized to work in the U.S.
• Self-starter mindset with strong organizational skills
• Reliable internet connection and a Windows laptop/PC with webcam
• Confident in virtual meetings and familiar with digital tools
• Training, mentorship, and licensing support provided
• No prior insurance experience required; licensing guidance provided
• Strong interpersonal and communication abilities
• Willing to obtain required licensing for state activities

Responsibilities

• Prioritize high-quality, client-focused interactions
• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Help clients explore supplemental benefit options tailored to their needs
• Develop strong, long-term relationships with clients
• Maintain accurate digital documentation and manage follow-up communication
• Participate in mentorship and team development

Skills

Customer service

Communication

Organizational skills

Virtual meetings

Self-starter

Education

Recent graduate in business/marketing/communications

Tools

Zoom

Windows PC

Job description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

Your Day-to-Day

• Prioritize high-quality, client-focused interactions
• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Help clients explore supplemental benefit options tailored to their needs
• Develop strong, long-term relationships with clients
• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development

What We're Looking For

• Must be authorized to work in the U.S.
• A self-starter mindset with strong organizational skills
• Reliable internet connection plus a Windows laptop/PC with webcam
• Confident in virtual meetings and familiar with digital tools
• Prior customer service or consultative experience is a plus, not required
• Excellent interpersonal and communication abilities
• Capable of obtaining required licensing, if applicable to the position
• Passionate about helping others and contributing to a mission-driven organization

Compensation & Perks

• 3% equity opportunity for qualifying team members
• Complete training and licensing support provided
• Opportunities for renewal-based income growth
• Weekly pay tied to performance
• 100% remote role with flexible scheduling
• Monthly and quarterly bonuses
• No cold outreach — leads are inbound
• A collaborative, people-first team environment
• Clear advancement pathways into leadership roles

About Us

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.