Online Order Specialist - Pick, Pack & Assist Customers

Cadient, LLC; Derby (CT); On-site; USD 23,000 - 36,000; Full time

Job summary

ShopRite is seeking an Online Shopping Clerk (Grade A) to efficiently fulfill online customer orders, handle payments, and ensure accurate packing and delivery readiness. You will communicate order issues to customers and maintain high standards of service.

The role emphasizes accuracy, customer interaction, and ability to work in a dynamic store environment with safety and QA adherence.

Qualifications

• Read, write, speak, and understand English.
• Ability to perform basic math.
• Stand/walk for entire shift and lift up to 25 lbs regularly, 50 lbs occasionally.
• Interact with customers in a friendly and helpful way.

Responsibilities

• Take orders from ShopRite website and communicate any issues to customers.
• Bag orders, pack into totes, and prepare for pickup or delivery.
• Process payments and ensure correct change.
• Select, consolidate, and export items accurately for customer orders.
• Maintain safe, clean, and organized work areas.

Skills

English proficiency

Basic math

Customer service

Communication

Teamwork

Job description

ShopRite is seeking an Online Shopping Clerk (Grade A) to efficiently fulfill online customer orders, handle payments, and ensure accurate packing and delivery readiness. You will communicate order issues to customers and maintain high standards of service.

The role emphasizes accuracy, customer interaction, and ability to work in a dynamic store environment with safety and QA adherence.