Online Order Picker & Customer Experience Specialist

Fred Meyer, Inc.; Spokane Valley (WA); On-site; USD 21,000 - 25,000; Full time

Job summary

Fred Meyer, Inc. is seeking a team member to select and gather products for customers' online orders at Spokane Valley. You will assemble orders with care, apply coupons, process payments, and load orders into customers' cars for pickup, ensuring freshness and quality.

A strong commitment to service and safety is essential. You will read shelf tags, communicate clearly, and work diligently in a fast-paced environment, following all policies and procedures to delight customers and uphold company

Qualifications

• Minimum: read shelf tags and communicate effectively.
• Basic math for counting, addition, and subtraction.
• Excellent oral and written communication skills.
• Ability to work without supervision.

Responsibilities

• Assemble customers' online orders with attention to freshness and quality.
• Process coupons and payment, and deliver/load orders to cars for pickup.
• Provide a positive customer service experience to encourage repeat online shopping.
• Follow policies, report discrepancies, and maintain organized staging areas.
• Adhere to food safety procedures and company guidelines.

Skills

Reading shelf tags

Excellent communication

Basic math skills

Ability to work without supervision

Customer service

Teamwork under pressure

Job description

Fred Meyer, Inc. is seeking a team member to select and gather products for customers' online orders at Spokane Valley. You will assemble orders with care, apply coupons, process payments, and load orders into customers' cars for pickup, ensuring freshness and quality.

A strong commitment to service and safety is essential. You will read shelf tags, communicate clearly, and work diligently in a fast-paced environment, following all policies and procedures to delight customers and uphold company