Online Grocery Pick-Up Concierge

Fred Meyer, Inc.; Happy Valley (OR); Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

Fred Meyer, Inc. is hiring an Online Grocery Pick-Up Clerk to assemble and fulfill online orders with careful attention to freshness and quality. You will process payments, coupons, and load orders into customers' cars when they arrive for pickup, ensuring a smooth and accurate handoff.

In-store shoppers must communicate effectively, handle substitutions, and maintain staging areas while upholding strict food-safety standards and company guidelines. Customer experience is at the forefront.

Qualifications

• Must be able to work without supervision.
• Able to read shelf tags accurately.
• Basic math skills for counting and totals.
• Excellent oral and written communication skills.

Responsabilités

• Select and gather products for online orders efficiently with focus on freshness and quality.
• Assemble orders, process coupons and payment, and deliver/load orders to customers' cars.
• Provide a positive customer service experience to encourage online shopping.
• Scan and bag items following bagging standards and use the POS system.
• Communicate substitutions or issues to customers at pickup time.
• Maintain cleanliness and organization of staging areas and equipment.
• Follow policies for substitutions and handle pricing discrepancies when needed.
• Assist in training new e-commerce team members as needed.

Connaissances

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Cooperative in high paced environment

Conflict management

Honesty and integrity

Follow directions

Outils

POS system

Description du poste

Fred Meyer, Inc. is hiring an Online Grocery Pick-Up Clerk to assemble and fulfill online orders with careful attention to freshness and quality. You will process payments, coupons, and load orders into customers' cars when they arrive for pickup, ensuring a smooth and accurate handoff.

In-store shoppers must communicate effectively, handle substitutions, and maintain staging areas while upholding strict food-safety standards and company guidelines. Customer experience is at the forefront.