Online Order Fulfillment Associate

Fred Meyer, Inc.; Eugene (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Fred Meyer, Inc. is seeking team members to efficiently gather products for online orders, process payments, and load orders into customers' cars at pickup.

The role emphasizes superior customer service and adherence to the company values of respect, honesty, integrity, diversity, inclusion, and safety. Ideal candidates will read shelf tags, handle basic math, and communicate clearly with customers to ensure accurate orders and a positive shopping experience.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (i.e., counting, addition, and subtraction).

Responsibilities

• Assemble customers' online orders.
• Process coupons and payment.
• Deliver and load orders to cars when customers arrive at store for pick up.
• Provide a positive customer service experience.
• Read and follow directions in notes and guidelines.
• Follow policies to determine substitutions for out-of-stock items.
• Scan and bag orders and follow all bagging standards.
• Maintain organization and cleanliness of staging areas and equipment.
• Communicate substitutions or exceptions to customers at pick-up.

Skills

Shelf tag reading

Customer service

Basic math

Communication skills

Ability to work without supervision

Job description

Fred Meyer, Inc. is seeking team members to efficiently gather products for online orders, process payments, and load orders into customers' cars at pickup.

The role emphasizes superior customer service and adherence to the company values of respect, honesty, integrity, diversity, inclusion, and safety. Ideal candidates will read shelf tags, handle basic math, and communicate clearly with customers to ensure accurate orders and a positive shopping experience.