Online Order Picker & Customer Experience Associate

Fred Meyer; Eugene (OR); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Fred Meyer in Eugene, OR is seeking an Online Order Selector to assemble customers' online orders for pickup, handle coupons and payment, and load orders into customers' cars when customers arrive at the store.

You will read shelf tags, follow substitution guidelines, communicate with customers, and maintain orderly staging areas while ensuring freshness and quality of all items. This role requires basic math skills and the ability to work without supervision in a fast-paced environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (i.e., counting, addition, and subtraction).
• Experience in a production oriented or warehouse environment is desirable.

Responsibilities

• Assemble customers' online orders for pickup with attention to freshness and quality.
• Process coupons and payment and load orders into customers' cars.
• Provide a positive customer service experience to encourage repeat online shopping.
• Follow policies for substitutions when items are out of stock.
• Retrieve orders from staging locations and ensure order accuracy.

Skills

Independent work

Shelf tags reading

Excellent communication

Basic math

Job description

Fred Meyer in Eugene, OR is seeking an Online Order Selector to assemble customers' online orders for pickup, handle coupons and payment, and load orders into customers' cars when customers arrive at the store.

You will read shelf tags, follow substitution guidelines, communicate with customers, and maintain orderly staging areas while ensuring freshness and quality of all items. This role requires basic math skills and the ability to work without supervision in a fast-paced environment.