Online Order Fulfillment Specialist (In-Store Shopper)

Whole Foods Market, Inc; San Rafael (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc. is seeking entry-level Team Members in California to fulfill online orders with accuracy and urgency, using handheld devices or fixed terminals.

You will learn product knowledge, customer service standards, and store operations to deliver exceptional experiences. Responsibilities include handling in-store and online pickups, maintaining orderly staging areas, and supporting various company programs while adhering to safety, policies, and regulatory requirements.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency using handheld or fixed devices.
• Ensure product and order accuracy through verification and quality control processes.
• Learn and apply product knowledge and store operations to deliver customer experiences.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.

Skills

Customer service

Hospitality

Problem solving

Detail oriented

Multi-tasking

Communication

Team collaboration

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc. is seeking entry-level Team Members in California to fulfill online orders with accuracy and urgency, using handheld devices or fixed terminals.

You will learn product knowledge, customer service standards, and store operations to deliver exceptional experiences. Responsibilities include handling in-store and online pickups, maintaining orderly staging areas, and supporting various company programs while adhering to safety, policies, and regulatory requirements.