Flexible Shopper - Online Orders & In-Store Fulfillment

Whole Foods Market, Inc; Phoenix (AZ); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc is seeking In-Store Shoppers to prepare and fulfill online orders for delivery or pickup. You’ll work with handheld devices across a fast-paced store environment, ensuring accuracy and timely completion, including weekends and peak seasons.

Responsibilities include learning product knowledge, assisting customers, and maintaining organized staging areas while adhering to safety and company policies. No prior retail experience is required.

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Multi-tasking

Flexible schedule

Team collaboration

English proficiency

Education

High school diploma or equivalent

Tools

Handheld devices

Job description

Whole Foods Market, Inc is seeking In-Store Shoppers to prepare and fulfill online orders for delivery or pickup. You’ll work with handheld devices across a fast-paced store environment, ensuring accuracy and timely completion, including weekends and peak seasons.

Responsibilities include learning product knowledge, assisting customers, and maintaining organized staging areas while adhering to safety and company policies. No prior retail experience is required.