Online Grocery Fulfillment Specialist

The Kroger Co.; Fairbanks (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

The Kroger Co. is seeking a dedicated team member in Fairbanks to assemble and prepare customers’ on-line orders with attention to freshness and quality. You will process payments, assist customers at pickup, and ensure orders are loaded into cars accurately.

This role emphasizes strong customer service and adherence to Kroger’s core values of respect, honesty, integrity, and safety. Responsibilities include selecting items, maintaining cleanliness, following substitution procedures, and

Qualifications

• Must be able to work without supervision.
• Able to read shelf tags and locate items quickly.
• Strong verbal and written communication skills.
• Basic arithmetic abilities for counting and transactions.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products properly.
• Initiate and complete selection process for on-line orders.
• Process orders through the POS system and handle substitutions when needed.
• Load orders into customers’ cars and ensure order accuracy.
• Maintain staging areas and report discrepancies to supervisors.

Skills

Work without supervision

Read shelf tags

Oral/written communication

Basic math

Job description

The Kroger Co. is seeking a dedicated team member in Fairbanks to assemble and prepare customers’ on-line orders with attention to freshness and quality. You will process payments, assist customers at pickup, and ensure orders are loaded into cars accurately.

This role emphasizes strong customer service and adherence to Kroger’s core values of respect, honesty, integrity, and safety. Responsibilities include selecting items, maintaining cleanliness, following substitution procedures, and