Online Order Fulfillment Specialist

Kroger Family of Companies; Conroe (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Conroe, TX is seeking an e-Commerce Team Member to assemble and fulfill online orders for store pickup. You will select, bag, and prepare orders with attention to freshness, accuracy, and customer service.

Responsibilities include processing orders in the POS, communicating substitutions, maintaining staging areas, and helping train new teammates. The role emphasizes efficiency, teamwork, and compliance with safety standards.

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, and subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Receive customer orders from Order Selector and store products appropriately.
• Initiate and complete selection process for on-line orders.
• Ensure quality and freshness of all items selected.
• Load completed orders into customers' cars at pickup.
• Process orders through the POS system.
• Follow substitutions guidelines when items are out of stock.
• Maintain organization and cleanliness of staging areas and equipment.
• Train new e-Commerce team members as needed.
• Meet/exceed productivity standards.
• Work cooperatively in a fast-paced environment.

Skills

Work without supervision

Shelf tag reading

Communication skills

Basic math

Job description

Kroger Family of Companies in Conroe, TX is seeking an e-Commerce Team Member to assemble and fulfill online orders for store pickup. You will select, bag, and prepare orders with attention to freshness, accuracy, and customer service.

Responsibilities include processing orders in the POS, communicating substitutions, maintaining staging areas, and helping train new teammates. The role emphasizes efficiency, teamwork, and compliance with safety standards.