Online Order Fulfillment Specialist

Kroger; Conifer (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger in Conifer, CO is seeking an Order Selector for online grocery orders. You will pick, assemble, and prepare orders for pickup, ensuring freshness and accuracy while providing a positive customer service experience that encourages repeat business.

You will follow store procedures, assist with substitutions, and operate the POS to process orders. A cooperative, high-paced environment with safety and integrity values is emphasized.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products appropriately.
• Initiate and complete selection process for customers’ online orders.
• Read and follow directions in notes.
• Ensure quality and freshness of all items.
• Communicate with customers professionally via portable phone.
• Load orders into customers’ cars and process POS.
• Follow substitutions guidelines for out-of-stock items.
• Bag and scan orders according to bagging standards.

Skills

Self-motivated

Shelf tags reading

Oral/written communication

Basic math

Job description

Kroger in Conifer, CO is seeking an Order Selector for online grocery orders. You will pick, assemble, and prepare orders for pickup, ensuring freshness and accuracy while providing a positive customer service experience that encourages repeat business.

You will follow store procedures, assist with substitutions, and operate the POS to process orders. A cooperative, high-paced environment with safety and integrity values is emphasized.