Online Order Fulfillment Shopper (Weekend/Evening)

Whole Foods Market; Honolulu (HI); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market in Hawaii is hiring an In-Store Shopper to prepare and deliver orders for pickup and delivery. The role supports the Customer Service & E-Commerce teams, shopping for groceries across departments and maintaining a clean staging area.

Flexibility for Saturdays, Sundays, holidays and peak seasons is key. Responsibilities include accurate order fulfillment, product knowledge, and assisting customers with inquiries.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem solving

Detail oriented

Flexible availability

Cross-train

Tech adoption

Team communication

Education

High school diploma

Tools

Handheld devices

Job description

Whole Foods Market in Hawaii is hiring an In-Store Shopper to prepare and deliver orders for pickup and delivery. The role supports the Customer Service & E-Commerce teams, shopping for groceries across departments and maintaining a clean staging area.

Flexibility for Saturdays, Sundays, holidays and peak seasons is key. Responsibilities include accurate order fulfillment, product knowledge, and assisting customers with inquiries.